Business Intelligence for Global Markets

Revenue Protection: Combating Utility Theft and Fraud

Authored by: Karl A. Seger, Ph.D.
Book Format:
Hardcover
ISBN:
9781593700393

Regular price $95.00
Shipping calculated at checkout.

Book Specifications

Book Format: Hardcover
Size: 6 x 9 inches
Pages: 239
Published: 2005
ISBN: 9781593700393

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Energy theft is more common than most think, costing consumers billions of dollars every year in the United States alone. In his new book, Karl Seger explains how a utility can establish a revenue protection program or evaluate and improve an existing one. This how-to guide includes appendices with sample web pages, investigative reports, and more, outlining a program to help identify customer fraud and billing errors. Seger's advice applies to both large and small utilities.